Senior Analyst, Customer Outcomes & Consumer Duty
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-10
Listing for:
Tesco Underwriting Ltd.
Full Time
position Listed on 2026-01-10
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading financial services company in Edinburgh seeks a Senior Analyst for their Customer Outcomes Team. The candidate will champion customer experiences and ensure compliance with FCA regulations. Responsibilities include evaluating customer journeys, conducting reviews to identify improvements, and supporting product change processes. Excellent communication and an understanding of regulatory frameworks are essential.
This role offers a hybrid work model and competitive salary up to £66,840, along with numerous benefits.
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Position Requirements
10+ Years
work experience
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