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Airport Passenger Service Lead

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Jet2.com Limited
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Airport Staff & Aviation Operations
Job Description & How to Apply Below
Position: Airport Passenger Service Lead )
A leading airline at Edinburgh Airport is seeking a Passenger Service Supervisor to lead and coach the customer service team during busy operational hours. The role requires a passion for customer satisfaction and safety, along with experience in passenger service operations. The successful candidate will work in a dynamic environment, ensuring efficient check-in and boarding processes while maintaining high-quality service standards.

This position requires shift work, including weekends and holidays.
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