Multi-Channel Customer Service Advisor - FTC
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-03-07
Listing for:
Dobbies Garden Centres
Full Time, Contract
position Listed on 2026-03-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Retail Associate/ Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Edinburgh
A retail garden centre company is seeking a Customer Service Advisor in Edinburgh. The role involves delivering exceptional multi-channel service, engaging with customers to find solutions, and exceeding expectations. Responsibilities include handling complaints and assisting with home deliveries. Candidates should possess strong communication skills, experience in customer service, and be able to work under pressure. This position offers generous leave, employee discounts, and opportunities for personal development.
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