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Customer Experience Advisor

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Dobbies Garden Centres
Seasonal/Temporary, Contract position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Advisor - 6-Month Fixed Term
Location: City of Edinburgh

A leading garden centre retailer seeks a Customer Service Advisor to join their Edinburgh team on a 6-month fixed-term contract with the potential for permanence. Responsibilities include delivering exceptional multi-channel customer service, engaging customers, resolving complaints, and maintaining loyalty records. Ideal candidates will have strong communication skills, computer literacy, and previous experience in customer service.

This role offers generous annual leave, discounts, and opportunities for professional development.
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