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Hybrid Social Media Customer Experience Admin

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Edinburgh City Football Club Limited.
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Edinburgh

A leading sports organization in Edinburgh is seeking a Customer Service Administrator for a full-time role. The successful candidate will be the first point of contact for customers on social media, ensuring timely and professional responses. Key responsibilities include monitoring queries, escalating issues, and maintaining accurate records. Candidates should have experience in customer service, excellent communication skills, and strong attention to detail.

Benefits include hybrid working options and private healthcare.
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