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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Global Customer Service Specialist - Orders & After-Sales

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Genuit Group
Full Time, Contract position
Listed on 2026-03-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A leading engineering company in the United Kingdom seeks a Customer Service Specialist to manage customer orders and queries. The ideal candidate will ensure a seamless customer experience from order entry through after-sales support and identify opportunities for continuous improvement. Key responsibilities include coordinating with stakeholders, gathering customer feedback, and supporting sales teams. This full-time role offers a fixed-term contract until August 2026 and includes several benefits such as a contributory pension scheme and staff discounts.
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