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Hybrid Customer Care & First-Time Resolution Specialist
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-03-02
Listing for:
Travelodge Hotels Limited
Full Time
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
A leading hotel chain is seeking enthusiastic individuals for customer service roles in Edinburgh. The successful candidate will thrive in a fast-paced environment, ensuring first-time resolution of customer inquiries via multiple channels. Responsibilities include handling sensitive information confidentially and maintaining high standards of customer care.
This role offers a hybrid working pattern after a probation period, alongside competitive benefits including a salary of £25,700 pro rata and 25 days of holiday.
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