Customer Experience Advisor — FTC
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-03-01
Listing for:
Dobbies Garden Centres Ltd
Full Time, Contract
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading garden retail company in Edinburgh seeks a Customer Service Advisor for a 6-month fixed term contract. The role involves delivering exceptional multi-channel customer service, resolving issues, and maintaining customer relationships. Ideal candidates will have experience in customer service and be proficient in Word, Excel, and Powerpoint. This position requires teamwork, calmness under pressure, and a passion for customer satisfaction, with the possibility of becoming permanent based on performance.
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