Customer Service Officer

Morgan Hunt are working with a public sector organisation to recruit a Customer Service Officer on a short term contract in their Edinburgh office. The main focus of the position is to respond to customer queries by phone, email and letter.

• Managing responses to customer enquiries and provide useful information
• Work with colleagues to research appropriate responses to queries
• Log and monitor enquiries and maintain a database of responses
• Participating in opportunities to communicate within organisation wide meetings

• Willing to work flexibly with team members
• Ensure confidentiality is respected
• Comfortable making use of technology for tasks

£21.33 per hour
Edinburgh office (Hybrid working)
Contract until mid May 2026

Please get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.