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German Customer Service Advisor

Job in Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Oyster Consultant
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 24800 GBP Yearly GBP 24800.00 YEAR
Job Description & How to Apply Below
Position:

German Speaking Customer Service Advisor  Working hours:

Monday Friday
08:00am5pm

Location:

Edinburgh Salary:£24,800 £ 1,000 Whowearelookingfor. Weareseekingapassionateandenthusiastic German speaking Customer Service Advisortojoinourteaminour Edinburgh office .Youwillbecustomer-centric,haveapassionfortravel,haveatrackrecordinbuildingrapportquicklyandtakeprideinbeingabletoproblemsolve.

Theseaspectswillcomethroughinallyourinteractionswhilstdeliveringthebestpossiblecustomerservicethroughourrangeofcommunicationchannels. Whatyouwillgetinreturn Joiningtheteamin Edinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes: 33daysannualleave Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore Employeewell-beingprogram,Employee Assistance Programandenhancedsickpay  Monthlyperformance-based bonuses Extensivelearningopportunitiesandresourcestofurtheryourcareer Enhancedfamilypolicies(maternity/paternity/adoption) Lifeandhealthinsurance Freeon-sitegym Hybrid working(after6months) Frequentemployeeengagementevents Referafriendbonusscheme Whatyoullbedoing Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries. Providingresolutionstoourcustomersvia Call,Chatand Email. Handlingcustomerquerieswithempathy,patienceandcompassion. Attendingregularteamhuddles. Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures. Assistinginadhocassignedprojects. Whatyoullneed Customerserviceexperience Mustbe?uentin

Germanand

English Effectivecommunicationskills Goodknowledgeof Microsoft Office suite &Pro?cienttypingabilities Abilitytoremaincalmandlogicalinchallengingsituations Excellent problem-solving skills Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment Be Awareof Recruitment Fraud  Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,andweneverconductinterviewssolelyviatextorinstantmessagingapps.

Wedonotchargeanyfeesthroughoutthehiringprocess.

Ifyoureceiveanydubiouscommunications,reportthemimmediately. German Speaking Customer Service Advisor  German Speaking Customer Service Advisor  German Speaking Customer Service Advisor  German Speaking Customer Service Advisor
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