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Travel Complaints Advisor Multi-Channel

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Trip.com
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, English Customer Service
Job Description & How to Apply Below
Position: Travel Complaints Advisor | Growth & Multi-Channel Support
Location: City of Edinburgh

A global travel services provider in Edinburgh is seeking a passionate Customer Complaints Advisor. This role involves handling customer inquiries and complaints, requiring contact center experience and fluency in English. Successful candidates will demonstrate excellent problem-solving skills and work within a supportive team to ensure high customer satisfaction levels. The position offers exciting rewards, including generous leave, performance bonuses, and opportunities for career development.
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