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Bilingual French Complaints Advisor

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Trip.com
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, French Customer Service, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual French Travel Complaints Advisor
Location: City of Edinburgh

A global travel services provider in Edinburgh is seeking a passionate Customer Complaints Advisor. The role requires fluency in English and French, along with experience in handling customer complaints within a contact center. Responsibilities include managing customer inquiries, ensuring compliance, and collaborating as part of a supportive team to achieve service targets. The company offers various benefits, including annual leave, performance bonuses, and hybrid working options.
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