Client Services Coordinator

Change Waste Recycling is dedicated to driving sustainability and providing industry leading waste management solutions nationwide, enabling businesses to reduce waste, carbon, and costs. Our unique approach is to foster long-term business partnerships that support, educate, and inspire; we pride ourselves on our commitment to customer satisfaction and innovative approach to recycling and waste management.

We are looking for an experienced client facing professional with proven and exceptional customer service skills to join our team. This is a challenging and stimulating position in the environmental sector, based in our Edinburgh office.

You must be a dynamic team player with the ability to communicate in a professional, timely, and effective manner with external and internal stakeholders. You will have a positive disposition, be self-motivated, and equally competent in both written and telephone communications to use bespoke systems.

Being reliable, and highly organised, you will enjoy working as part of the ‘communication hub’ within a high performing team.

• Fluent, clear, and professional English language skills are required for this role.
• Proven experience in client facing role (minimum 1 year).
• Excellent communication, influencing, planning, and organisational skills.
• Ability to prioritise and manage workload, effectively multi-tasking at pace.
• Credible, confident, reliable, and resilient.
• Proficient in use of Office
  365 and comfortable learning new systems.

This is an opportunity to develop your service skills within a growing, sustainability-focused SME. We want team players who take pride in their work, and thrive in a fast-paced environment. In return, we offer:

• Starting salary based on the Real Living Wage
• Enhanced Leave options (minimum 7 weeks annual leave)
• 8% employer pension contribution
• Health Cash Plan
• Interest-free transport loans
• Incentives based on performance and more!