Front of House Leader Airport

Front of House Leader - Edinburgh Airport

Location:

Edinburgh, Scotland, United Kingdom.
Position:
Full‑time
Seniority level:
Mid‑Senior

As Front of House Leader you will be the in‑shop champion, coaching and mentoring your team while maintaining high standards, protecting profit, and ensuring customers.

FLOAT strategic focus on growth and delivering exceptional service.

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
• Bring your passion: share our passion for exceptional customer service.
• Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
• Experience Lesioned: lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.

• Hourly rate is £15.26 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 per hour for any shift started between 3‑5am
• 28 mpaghara on annual پاڪ leave (pro‑rata if part‑time)
• Pension scheme
• Life Assurance at 3× annual salary & virtual GP
• Healthcare cash plan
• Free food and drink while you’re working
• Club Pret Membership – 50% off food and 5 free barista‑made drinks a day
• Loyalty award after 5, 10, 15, 20 years’ service
• Regular rewards and recognition for outstanding standards
• Marketplace discounts on shopping, travel, fitness, dining, tech and more
• Flexible working hours
• Comfy free shoes to wear on shift

• Individual ways to grow – fully funded professional qualifications, Level 3 apprenticeships and internal transfer opportunities.
• Diversity and belonging – everyone is welcome at Pret; we want you to feel respected and valued.
• Pace and variety – fast‑paced work with diverse skill development.
• Community and purpose – proudly contribute through The Pret Foundation, tackling homelessness, reducing waste and creating positive change.

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

• Initial phone screening and a 60‑minute shop‑based interview with the General Manager and the team.
• We welcome applicants from under‑represented groups – please let us know if you need support during recruitment.

We’d love to get to know you, not a robot – please do not rely on AI to complete your application.