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Customer Complaints Advisor | Hybrid

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: Trip.com
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Complaints Advisor | Hybrid & Growth
Location: City of Edinburgh

A global travel services provider in Edinburgh is seeking a passionate Customer Complaints Advisor to handle inquiries and complaints. The ideal candidate should have contact center experience and be fluent in English, demonstrating excellent problem-solving skills. You will work with a supportive team while ensuring high customer satisfaction levels across multiple channels. This role promises exciting rewards, including generous leave, performance bonuses, and opportunities for career development.
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