Global Client Service Lead Escalations
Job in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-01-11
Listing for:
HSBC
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Location: City of Edinburgh
A leading global bank is seeking a Client Service Manager to join their team in Edinburgh. In this role, you will handle both basic and complex service inquiries, manage escalations, and work with internal and external stakeholders. The ideal candidate must be fluent in both German and English, possess strong analytical and communication skills, and thrive in a fast-paced environment.
Competitive benefits include private healthcare and a contributory pension scheme.
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