National Account Manager

Overview

National Account Manager

Scotland/Remote

£40,000-£50,000 DOE

Join a well-established and highly respected business in the UK food industry, with decades of heritage and a strong reputation for quality. The business continues to grow its presence across major retail channels and enjoys a loyal customer base throughout the UK.

As National Account Manager, you’ll be responsible for managing and developing a portfolio of key accounts across the UK retail sector. Your core focus will be delivering profitable growth in line with the business’ long-term strategy, with particular emphasis on increasing volume across key retail segments.

• Develop and maintain strong long-term relationships with key customers
• Create Joint Business Plans that deliver agreed levels of profitable growth
• Implement promotional plans aligned to brand values, customer strategy and operational capacity
• Conduct post-promotion analysis to optimise investment and improve forecasting
• Use internal sales data to track performance, identify trends and provide commentary to the Sales Director and wider business
• Stay up to date with market developments and share insights with the commercial team
• Ensure all customer and internal administration is accurate and completed on time
• Work closely with Supply Chain to maintain agreed levels of customer availability
• Support Finance in resolving any pricing issues within the account base
• Manage annual budget planning and present account plans to the commercial team
• Accurately forecast customer demand in line with the monthly sales and operations cycle

• Experience managing national accounts within the grocery and convenience sector
• A clear understanding of the levers that drive growth (Product, Price, Place, Promotion)
• Experience working within a branded FMCG environment
• A proven ability to deliver profitable sales growth
• Confidence using data and insights to support commercial proposals

• Competitive salary with performance-based incentives
• Company car allowance
• Annual discretionary sales bonus (up to 20%)
• Opportunities for professional development and progression
• A supportive working environment within a friendly, collaborative team
• Access to confidential counselling and wellbeing services
• Free 24/7 GP helpline
• Optional salary-sacrifice schemes
• Paid volunteering opportunities

If this sounds like the right opportunity for you and you’re excited to be part of a growing business, we’d love to hear from you.

Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.