Travel Operations Executive

Travel Operations Executive - Trip Manager

Base Salary to 32,000 + Great Benefits

Hybrid - Edinburgh

Our client is a luxury travel tour operator who create bespoke tailored private tours within the UK and Scotland.

Due to growth, they are now recruiting for a Travel Operations Executive/Trip Manager to join their team

This is a pivotal role in supporting the seamless planning, coordination, and delivery of luxury travel experiences.

As part of the travel operations team, the travel operations executive will work closely with colleagues, clients and trip partners/suppliers to ensure every itinerary runs smoothly and exceeds expectations.

The Travel Operations Executive is responsible for all client communication throughout the service lifecycle, ensuring all touch points, from conversion through to final delivery of the itineraries.

To be considered candidates, must have travel operations and product knowledge of the UK, Scotland and Ireland gained within a tour specialising in luxury travel

This role is offered on a hybrid basis - Edinburgh

• Coordinate all operational elements of client itineraries, including accommodation, activities, guides, transport, and special experiences.
• Manage relationships, bookings and confirmations with suppliers, ensuring accuracy and timely delivery.
• Provide an end-to-end service for clients from post booking to travel and return home.
• Serve as a point of contact for operational queries from colleagues.
• Ensure all client needs, preferences, and special requirements are reflected and executed in trip arrangements.

• Previous experience in an operations focused role within the travel industry
• Good travel product knowledge of the UK, Scotland and Ireland
• Excellent organisational and administrative skills with strong attention to detail.
• Ability to manage multiple tasks and deadlines in a dynamic environment.
• Strong communication skills and a collaborative working style.

• Base Salary to 32,000 based on experience
• Hybrid working arrangements
• Monday to Friday
• 23 days annual leave + bank holidays
• Company pension scheme
• Private health plan
• Personalised training and development
• Fam trips and discounted travel

To apply for this Travel Operations Executive role,  and a member of the team will be in touch to discuss your application.