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Customer Journey Optimisation Specialist

Job in City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for: DriverReviews
Full Time position
Listed on 2026-01-15
Job specializations:
  • Business
    Data Analyst
Job Description & How to Apply Below
Location: City of Edinburgh

Overview

A leading tyre reviews platform is seeking a Customer Journey Specialist in Edinburgh, Scotland. This entry-level position focuses on enhancing the customer experience by leveraging data and insights, managing implementation of improvements, and leading experimentation processes. The role offers a full-time contract with benefits including a pension, bonuses, and more. This is an exciting opportunity to contribute to a fast-growing technology firm.

Responsibilities
  • Enhance the customer experience by leveraging data and insights.
  • Manage the implementation of improvements.
  • Lead experimentation processes.
Qualifications
  • Strong analytical skills
  • Strong project management skills
  • Strong communication skills
Location & Type

Edinburgh, Scotland
• Full-time

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