Proposition Strategy Lead

Join us as a Proposition Strategy Lead within the Coutts Coverage Business

• Shape the future of one of Coutts’ key client propositions as you drive transformation that blends market insight with client needs, creating strategies that deliver real value and sustainable growth
• This role is about making things happen. You’ll work across different teams to create solutions that are efficient, scalable and focused on what matters most to our clients. It’s a chance to influence big changes and drive innovation.

You’ll lead the redesign of how we serve clients in a key client segment, ensuring simplicity, scalability and alignment with evolving client needs and market trends.

Partnering with change and journey teams, you will deliver transformation initiatives, to deliver a seamless, client‑focused experience across every channel.

Your work will include:

• Securing stakeholder buy‑in, generating enthusiasm, and managing substantial transformation effectively alongside regular business activity.
• Co‑establishing transformation priorities and roadmaps alongside change and journey teams, driving clear alignment with the broader business objectives.
• Influencing the development of tailored investment and banking propositions for this segment, that balance client value with scalability and cost efficiency.
• Operating within the Wealth business, scanning and understanding the market landscape to keep propositions competitive and relevant.
• Supporting the optimisation of our channel mix so every interaction meets client expectations and business goals.
• Influencing and leading without direct authority, leveraging matrix management across senior leaders.

We’re looking for someone who can turn insight into action. You’ll need strong strategic thinking, commercial awareness, and a deep understanding of financial services and client needs.

You should also bring:

• Experience in market analysis and understanding industry trends.
• The ability to influence senior leaders and engage stakeholders across complex matrix management structures.
• Confidence in using data to make decisions and track performance.
• A proven record of delivering results through strategic planning and portfolio management.
• Strong interpersonal awareness, sensitivity, and the ability to navigate complex organisational dynamics.
• Knowledge of regulatory compliance and the ability to embed it into propositions and processes.

35

26/01/2026

Hybrid