Executive Assistant Office Manager

We’re growing and want you to be a part of our journey.

The Executive Assistant / Office Manager will play a pivotal role in ensuring the smooth running of our Edinburgh office. This position combines high-level administrative support for Partners and Directors with responsibility for managing the office environment and colleague experience. The ideal candidate will be experienced, proactive, highly organized, and passionate about delivering exceptional service.

The role will be based full time (Monday – Friday) within our new Edinburgh city centre office.

Provide comprehensive support to several Partners and Directors across different service lines, including:

• Diary Management: Schedule internal and external meetings, manage conflicts, and ensure all details and supporting documents are prepared in advance.
• Travel Coordination: Book travel through the company system and update calendars accordingly.
• Document Preparation: Assist with reports, presentations, and other materials, ensuring adherence to branding and deadlines.
• Inbox Management: Support email organization and prioritization where required.
• Task Prioritization: Help stakeholders focus on high-impact activities, providing reminders and follow-ups on key deadlines.
• Expense Processing: Submit and track expenses using the company system.
• Event Support: Assist with events involving stakeholders.
• Handle confidential information with discretion.
• Manage incoming calls via the switchboard and direct them appropriately.
• Order internal rewards for team members as needed.
• Provide support to central functions such as HR when required.
• Offer cover for other EAs during absence periods.

• Work closely with the Office Head to maintain a welcoming and efficient office environment.
• Share communications and updates with the team.
• Assist with organizing internal and external events.
• Ensure compliance with office processes and policies, escalating issues where necessary.
• Monitor and manage office budgets, including credit card expenses.
• Maintain office records and documentation.
• Organize and manage office supplies for employees and visitors.
• Oversee office security, including regular checks, record-keeping, and annual audits in collaboration with the Head of Information Security.
• Liaise with building management to ensure service quality and compliance.
• Manage contractors for planned and ad-hoc maintenance, ensuring Health & Safety and security compliance.
• Respond to facilities tickets promptly.
• Ensure health and safety standards are met and documented.
• Act as the on-site Audio Visual equipment expert, providing basic IT/presentation troubleshooting and liaising with IT as needed.
• Handle administrative tasks, including mail delivery and acceptance.
• Provide cover for other Office Managers during absence periods.
• Own and continuously improve office processes.

• Proven experience as an Executive Assistant in similar role within a corporate environment.
• Strong stakeholder management skills at all levels.
• Familiarity with video conferencing solutions.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.

• Power in Partnership
  :
  We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus
  :
  We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference
  :
  We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First
  :
  We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business
. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers &…