Service Planner
Job in
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-03-02
Listing for:
JLB Recruitment Ltd
Full Time, Contract
position Listed on 2026-03-02
Job specializations:
-
Administrative/Clerical
Admin Assistant, Clerical, Office Administrator/ Coordinator -
Customer Service/HelpDesk
Admin Assistant, Customer Service Rep, Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Hours:
9AM-6PM, (Alternate SAT 7AM-1PM overtime)
The Purpose- Producing service plans for customers.
- Adding service information to service planning tool called Prompt.
- Keeping vehicles on Prompt up to date.
- Ensuring the service plan is followed.
- Contacting customer with planned maintenance dates.
- Creating T Cards for servicing and planning three weeks in advance.
- Running Missed Occasion report on Prompt and keeping KPI target.
- Keep job cards flowing through the system for invoicing.
- MOT Planning and booking of MOTs with various ATF s.
- 2-year Tachograph calibration planning.
- Answer overflow phone calls from Service Reception.
- Back fill into Service Reception, holiday & sick cover.
- Carryout duties to a high standard.
- Reasonable adhoc requests from Director & General Manager.
- Responsible for warranty and contract jobs.
- General reception work.
- Prioritise workload.
- Deliver promised work on time and to a high quality standard.
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