Workplace Concierge Host

Better places, thriving communities.

Hourly Rate: £13.51 |

Hours:

40 per week | Monday‑Friday | 07:30 - 16:30 or 08:00 - 17:00 (8 hours per day + 1 hour unpaid break)

• Work in a high‑profile, professional setting that values Customer Excellence.
• Be part of a supportive team that encourages initiative, creativity, and collaboration.
• Enjoy variety in your day – from welcoming guests to supporting events and coordinating workplace services.
• Feel the pride of making every interaction outstanding.

• Create a five‑star welcome for all internal and external visitors.
• Play a key role in shaping the workplace experience by identifying service improvements and contributing to a culture of excellence.
• Guide guests through meeting room use, technology, and site inductions.
• Ensure meeting spaces are beautifully prepared and reset after each use.
• Build strong relationships with colleagues, clients, and stakeholders.
• Coordinate courier deliveries, mail, and data archiving.
• Keep work areas, collaboration zones, and breakout spaces looking their best.
• Act as the central liaison for workplace experience, connecting teams with the right services and support.
• Support workplace wellbeing and safety initiatives in partnership with facilities and health & safety teams, including locker coordination and emergency readiness.
• Support events from planning to delivery.
• Coordinate AV and IT support requests with relevant teams to ensure seamless meeting experiences.
• Provide occasional front‑of‑house support to maintain a seamless guest experience.
• Contribute to the continuous development of workplace services, helping shape a welcoming and productive environment.
• Collaborate closely with workplace experience, facilities, and hospitality teams to deliver exceptional service.

• Experience in a customer‑facing role within a corporate or hospitality environment.
• A natural communicator who is warm, professional, and proactive.
• Attention to detail with the ability to anticipate needs before they arise.
• Flexibility to support events and provide cover when needed.
• First Aid and/or Mental Health First Aid certification (training can be provided).
• Familiarity with workplace platforms (e.g., Engage or similar) is a bonus.

• Full training and ongoing development opportunities.
• A professional, high‑standard workplace with a collaborative culture.
• Opportunities to work on exciting corporate events.
• A role where no two days are the same – ideal for candidates looking to grow into workplace experience, hospitality leadership, or facilities coordination roles.

If you’re ready to bring your energy, professionalism, and passion for service to a truly exceptional workplace, apply today and make your mark.