Legal Administrator​/Front of House

Position:
Legal Administrator / Front of House

Location: Edinburgh

Contract: Full‑time, office‑based

Boyd Legal is a Scottish law firm with offices in Edinburgh and Kirkcaldy, providing Conveyancing, Commercial, Private Client, Trusts and Equity Release legal services to clients across the country.

We are looking for a professional, organised and client‑focused Legal Administrator / Front of House individual to join our Equity Release team in Edinburgh.

This is a key role combining reception duties with administrative support to ensure the smooth running of our office and the efficient progression of Equity Release transactions.

• Welcoming clients and visitors and ensuring a professional first impression
• Managing the main reception line, directing calls or taking accurate messages
• Handling incoming and outgoing mail, including DX collections and Royal Mail franking
• Maintaining reception and stationery supplies
• Managing the Reception inbox, forwarding or directing emails appropriately

• Onboarding new clients and updating internal systems
• Preparing welcome letters and requesting Amiqus
• Checking Registers of Scotland to identify the correct Property Register
• Ordering title deeds and managing document scanning and filing
• Supporting the Equity Release team with a range of administrative tasks

• Making outbound client calls for introductions, updates and meeting bookings
• Preparing documents for client meetings
• Ordering reports, drafting discharges and sending documents to lenders’ solicitors
• Submitting advance notices
• Preparing fee notes, final statements and finance postings
• Issuing completion documents and client feedback requests
• Sending title sheets and any sasine deeds to clients

• Strong administrative experience, ideally in a professional services environment
• A confident, friendly and professional manner — both in person and on the phone
• Excellent attention to detail and strong organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Good IT skills, including Microsoft Office
• A proactive, team‑focused approach

Desirable: experience in a legal environment (particularly conveyancing or Equity Release), familiarity with Amiqus, or knowledge of Registers of Scotland processes.

• A supportive, friendly team environment
• The opportunity to work within a specialist Equity Release team
• A varied role with both client‑facing and administrative responsibilities
• A respected firm with a strong reputation across Scotland