Admin Manager

Description

Job Posting Title
IS Administration Manager

Grade and Salary: Grade 6 31236 - 36636.00

FTE and working pattern: 1 FTE 35 hours weekly

Organisation Name: Information Services Directorate

Are you ready to take the next step in your career and lead a dynamic team at a truly global university Heriot-Watt University is seeking an enthusiastic and proactive IS Admin Manager to join our Global Information Services Directorate. This is an exciting opportunity to play a pivotal role in supporting a modern research-intensive university with campuses in Edinburgh Galashiels Orkney Dubai and Malaysia.

As IS Admin Manager you’ll lead a small but dedicated and passionate team managing key administrative processes and services that underpin our digital and information infrastructure. You’ll oversee finances procurement and software asset management driving efficiency and identifying savings across a multi-million-pound budget. Your leadership will help shape digitised processes support service excellence and ensure compliance with records management and data protection policies.

You’ll work closely with the Global Director of IS and the IS Leadership Team collaborating with colleagues across our international campuses. The role offers variety challenge and the chance to make a real impact whether developing new systems supporting staff and students or contributing to strategic planning.

At Heriot-Watt you’ll enjoy a vibrant inclusive environment excellent professional development opportunities and the satisfaction of supporting world-class research and teaching. If you’re a skilled administrator with a passion for innovation and teamwork we’d love to hear from you.

The IS Admin manager will lead the IS Admin team within the Information Services Directorate in providing administrative support and secretarial support to all members of the Global IS directorate. The role holder is a member of the IS leadership team.

The IS Admin team is responsible for providing a comprehensive administrative management and support service to the IS Directorate supporting the Global Director of IS the IS Leadership Team and each of the Divisions within the directorate.

• Managing the IS Admin processes and services including finances purchases procurement and software asset management totally c5m. Identify and manage potential savings for the University particularly within the software budget. Provide information to the IS Finance Business Partner on a regular basis to assist with finance reports and budget planning. Raising purchase orders for goods and services required for the IS Directorate checking appropriate processes in line with the University Financial Regulations
• Managing and motivating team members line management of 3 staff and completion of annual performance development reviews. Staff recruitment induction and preparation of training materials including personal development plans. Providing cover for team members
• Developing and creating digitised administrative processes to drive efficiency in a busy and fast paced professional service directorate. Developing and maintaining an up-to-date service level catalogue with the range of services and support provided by the IS Admin team. Managing the IS Admin SharePoint document management system. Managing information in line with the University’s records management policy
• Provide administrative support to the British Sign Language co-ordinator including raising purchase orders reconciling invoices raising sales invoices processing Access to Work documentation
• Managing the administration of the University staff mobile phones estate maintaining an up-to-date asset register raising purchase orders invoice reconciliation. Managing the student laptop and technical equipment loan scheme alongside the Student Services & Library Customer Service team
• Liaison with global IS divisions in support of service delivery and sharing expertise. Managing and monitoring the teams service desk queue
• Part of the IS leadership team supporting the Global Director of IS delegating…