Scheduling Administrator

A client of ours in the Stirling area are recruiting a Scheduling Administrator to join their Engineering Service Scheduling team ASAP. These are full-time temporary-to-permanent positions
, working Monday - Friday 40 hours per week between 8am-6pm and paying 12.21 - 12.46 per hour ( 25,916.80 per annum) depending on experience.

Please note you will need to be able to drive and have a car for the location of this position.

• Scheduling engineers for planned and reactive maintenance visits
• Managing third-party suppliers: raising POs, processing invoices & maintaining records
• Updating CRM systems, raising breakdown cases and assigning engineers
• Coordinating diaries to maximise time and geographical efficiency
• Providing excellent customer service and maintaining client relationships
• Issuing documentation and reports following engineer visits
• Supporting KPI delivery across service levels, revenue and communication

• Strong telephone manner and confident communication skills
• Excellent organisation, coordination and time management
• Ability to stay calm under pressure and manage changing priorities
• High attention to detail and ability to handle a busy workload
• Good IT literacy (CRM experience beneficial)
• Experience in call handling or customer service
• Scheduling/booking experience preferred but not essential

If you feel like you meet the above criteria & would like to be considered for this Scheduling Administrator position, please apply with your CV and Laura will be in touch.