Team Lead, Retail

Description

• Courteously welcome customers, offer assistance, assess needs and suggests products
• Meet or exceed personal sales goals on a monthly basis
• Train team members
• Assist team members with closing sales
• Overall team production
• Professionally resolve customer complaints; elevate as appropriate
• Client deposit follow-up
• Ensure compliance with Company policy and procedures
• Accurately submit work schedules to Manager for approval
• Accurately track inventory receipt and count as appropriate
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Perform all other duties as assigned

• Meet established monthly/weekly personal and team sales quota/goals
• Customer/client satisfaction based on rejection percentage and substantiated complaints

• High School Diploma or GED required
• Demonstrated long-term excellent sales performance
• Excellent communications, presentation, interpersonal and problem‑solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to multi‑task in a fast‑paced, team environment
• Must be available to work evenings, weekends, and holidays as needed
• Able to work autonomously with excellent time management skills

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best‑in‑class experience for our employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.