Overnight Stock Associate

Overview

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

Our values start with our people, join a team that values you!

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

General information:
Ross Corporate headquarters are in Dublin, CA. We have 3 buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

• The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards, maintains a clean work area, and ensures proper merchandise presentation.
• Engage in assigned tasks during all working hours and perform a range of functions in all areas of the Store as business needs require. May be requested to perform additional tasks in specific situations to achieve Customer service and operational goals.
• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment; keep egress clear; report any unsafe conditions to Store Leadership.
• Treat Customers and Associates with respect and courtesy; recognize fellow Associates using Company recognition programs.
• Assist Customers with merchandise, answer questions in a polite and knowledgeable manner, and greet Customers throughout the Store and at the register.
• Provide prompt and efficient responses to Customers; respond to Customer Service calls immediately and involve Store Leadership as needed.
• Represent and support the Company brand at all times.
• Perform cleaning tasks (sweeping, mopping, dusting, wiping counters and mirrors) and replenish restroom supplies to maintain store areas.
• Maintain a professional appearance and adhere to the Company's dress code.
• Perform daily sizing and recovery to keep the store neat, clean, and merchandised to standards.
• Expedite newly received merchandise to the sales floor, merchandise items per guidelines, and maintain brand name familiarity within departments to assist Customers.
• Understand Loss Prevention concepts and merchandise protection standards, and follow MOS policies for disposals and related procedures.
• Safeguard confidential information, cash, and merchandise; follow cash handling procedures.
• Demonstrate a sense of urgency and maximize productivity by following Store best practices.

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

• Ability to use all Store equipment, including POS systems as required.
• Ability to stand, walk, and move around the Store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop.
• Ability to push, pull and lift more than 25 pounds occasionally.
• Ability to use janitorial equipment and rolling racks; some assignments may require other qualifications and skills.
• Stockroom shift: ability to regularly push, pull, and lift more than 20 pounds.

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This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which…