Field Mechanic

Overview

Tennant Company is a globally recognized leader in the cleaning equipment industry with manufacturing, operations and sales, service, and support functions across the globe. We are committed to stewardship and creating a cleaner, safer and healthier world. We hire service professionals who solve problems, apply mechanical ability, and learn in a fast-paced environment.

Position:
Field Service Technician. You will diagnose equipment issues and determine what is needed to get the equipment running again while maintaining quality communication with customers. You will work at customer sites and support Tennant products, including battery, engine-powered, and robotic systems.

• Perform preventative maintenance and troubleshoot/repair mechanical, electrical, hydraulic systems, and combustion engines on customer-owned Tennant products and similar competitor models.
• Own your territory: plan daily schedules, contact customers to schedule service activities, and communicate service expectations, timelines, billing, and future needs. This includes:
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of company property, including the vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners (sales, customer service, technical assistance, field service support, and other technicians) to support success.
• Interested candidates may review a Day in the Life video to gain insight into the role and team dynamics.

• High school diploma or equivalent
• Valid driver’s license and ability to meet Tennant Company driving policy requirements
• Minimum 3 years of experience in:
• Troubleshooting and repairing internal combustion engines (LP, diesel, or gas)
• Troubleshooting and repairing mechanical and electrical systems
• Using hand and power shop tools, equipment, and diagnostic devices
• Using a personal computer, MS Office Suite, and email

• Vocational schooling in automotive/diesel/electrical
• Experience working on mobile equipment (forklifts, heavy equipment, etc.) and directly with customers

• Must be able to lift up to 60 pounds, with occasional lifts up to 90 pounds; assistance provided for items over 60 pounds
• Frequent sitting, standing, twisting, reaching, pushing, pulling, bending, stooping, kneeling, or squatting
• Driving a company vehicle to customer sites with daily driving time of 3+ hours

• Competitive salary
• Performance-based incentives
• Excellent benefits package (eligible on first day of employment)
• Company service vehicle, cell phone and tablet, uniforms, and specialty tools
• Comprehensive training program including ride-along and factory-based training
• Monday–Friday schedule; work-life balance

Compensation information:
Base salary ranges from $54,360 to $81,540, commensurate with experience. Total compensation includes benefits. Tennant Company reserves the right to adjust salary ranges based on experience, qualifications, and equity considerations.

Benefits include health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits.

Tennant Company is an equal opportunity employer. Employment decisions are based on individual skill, ability, reliability, and performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, disability, age, veteran status, pregnancy, sexual orientation, gender identity, or any other basis protected by law.