Medical OFFICE Manager; UT Health RGV Student and Health - Edinburg and Brownsville

MEDICAL OFFICE MANAGER (UT Health RGV Student and Employee Health - Edinburg and Brownsville)

Posting Number: SRGV
8777

Location:

Edinburg, Texas

Scope of Job:
Responsible for the overall effective performance of multiple practice locations including management of staff, workflow development, patient schedule management, provider and staff engagement, patient experience, financial performance, billing compliance and inventory control management.

Description of Duties:

• Manages multiple practice operations and coordinates activities to ensure efficiency and quality service is delivered within all clinic sections; ensuring compliance with regulations and standards.
• Works closely with Department Chairpersons and Administrators to coordinate clinical sites and departmental activities/faculty as needed.
• Manages all clinical personnel, recruitment, development and supervision of staff.
• Plans, prepares and manages work schedules of personnel.
• Develops practice operational plans and budgets and implements performance improvement strategies.
• Ensures appropriate information is gathered and transmitted to support billing functions and assists with annual budget preparation.
• Serves as point of contact for patient and external customer complaints; reconciles and investigates complaints relating to practice operations and patient satisfaction.
• Manages office supplies and maintains inventory within budget.
• Maintains documentation as required by regulatory agencies, policies, and procedures.
• Coordinates maintenance and repairs of clinic area, equipment, and instruments.
• Effectively communicates strategies to solve and facilitate simple and complex situations which enhance the culture and performance of the practice.
• Performs all duties in a manner that promotes teamwork and reflects the mission and values of UT Health RGV.
• Performs other duties as assigned.

Supervision Received:
General supervision from assigned supervisor.

Supervision Given:
Direct supervision of assigned staff.

Required

Education:

Bachelor’s degree in Business or Healthcare Administration or related field from an accredited university.

Preferred Education:

Master of Business Administration or Master of Health Administration.

Required Experience:

Four (4) years of experience in healthcare administration or closely related field; specialty experience may be substituted for education on a 2-for-1 basis.

Preferred Experience:

Experience in financial and business development.

Equipment:
Use of standard office equipment; exceptional computer experience and skills required including Microsoft Office.

Working Conditions:

Needs to be able to successfully perform all required duties; office/healthcare environment; some travel and weekend work is required. UTRGV may require presence at multiple locations throughout the Rio Grande Valley.

Other:
Exceptional planning and organizational skills; effective management and supervisory skills; excellent communication and collaboration skills; acumen for business development.

Employment Category:
Full-Time.

Minimum Salary:
Commensurate with Experience.

Posted Salary:
Commensurate with Experience.

Position Available Date: 02/16/2026.

Grant Funded Position:
No.

EEO Statement:
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment.

We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants:
Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:
Date of Birth, Gender, Ethnicity/Race. Please make sure that you omit this information prior to submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. If you have any questions, please do not hesitate to contact us at  and/or careers.

Additional Information: UTRGV is a distributed location institution and working location is subject to change based on need. All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.