Administrative Assistant Res Mgmt

Position: Administrative Assistant - FT - Days - Res Mgmt
DHR Health - US:

TX:

Edinburg - Days

Summary:

POSITION SUMMARY:

Provides secretarial and administrative support services to management staff, including, but not limited to typing/word processing, proofreading, preparing reports, processing correspondence, scheduling meetings, recording at meetings, receiving visitor, maintaining files and conducting special projects as assigned.

POSITION EDUCATION/ QUALIFICATIONS:

• High School Diploma/GED required
• Hospital experience preferred.
• Secretarial experience is required.
• Organizational skills are necessary.
• Must be able to be sensitive to cultural and bilingual issues.
• Good written and verbal communication skills required.
• Ability to read, write and speak English
• Ability to communicate clearly and concisely with all levels of nursing, administration, and physicians

JOB KNOWLEDGE/EXPERIENCE:

• One (1) year of related administrative assistant experience required
• High degree of competency/experience in general.
• Able to respond to director's needs by interpreting facial expressions and/or verbal communications.
• Requires good communication and organizational skills.
• Requires reasoning ability and good independent judgment.
• Requires working with frequent interruptions.
• Exhibits tact, enthusiasm, and patience.
• Must have excellent customer service skills.

Responsibilities:

POSITION RESPONSIBILITES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practice
• Performs typing for the administration (memos, correspondence, minutes).
• Demonstrates thorough knowledge of grammar, punctuation and composition.
• Prepares a variety of administrative reports, statements and rosters.
• Gathers data and other necessary information.
• Establishes, maintains and revises record keeping and filing systems, ensuring confidentiality of information.
• Consistently is attentive to detail, record keeping and required paperwork inherent to the position
• Distributes mail in a timely manner.
• Arranges meetings and conferences, schedules appointment and interviews and
• Performs other duties related to maintaining administration schedules.
• Accepts and screens telephone calls and routes calls appropriately; promptly And graciously responds to calls and visitors and determines the urgency of the situation; suggests appropriate referrals or informs management when the situation warrants immediate attention.
• Tactfully handles difficult situations; contacts are handled professionally and consistently with courtesy.
• Establishes good rapport and cooperative working relationships with hospital personnel.
• Performs well under pressure.
• Other duties as assigned.

Other information:

LINES OF REPSONSIBILITES:

(Chain-of-command)

1. Director of Resource Management

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including:
Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC
:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A.
Essential Duties
:
Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

• Light/moderate lifting up to 20 lbs, from the floor to shoulder height.

• Yes

• Kneeling

• Yes

• Must be able to assist other employees with lifting more than 20 lbs.

• Yes

• Walking

• Yes

• Light/moderate carrying up to 20 lbs.

• Yes

• Standing/Squatting

• Yes

• Straight pulling

• Yes

• Sitting

• Yes

• Pulling hand over hand

• Yes

• Pushing

• Yes

• Repeated bending

• Yes

• Stooping/Bending

• Yes

• Reaching above shoulder

• Yes

•…