Inside Sales Representative, Channel; Lakes

Overview

The inside sales representative provides sales support to our sales team selling our Great Lakes portfolio of products and services. This role provides reactive phone support, e-mail sales support, and engages in proactive business development efforts to grow company revenue.

• Conduct outbound calls to potential customers to generate sales leads and promote company products and services.
• Utilizes proactive calls, emails, and social media outreach to build relationships with current and potential customers.
• Utilize sales techniques and product knowledge to effectively communicate the value proposition to customers.
• Build and maintain strong relationships with customers, providing exceptional customer service and support.
• Identify customer needs and recommend appropriate solutions based on their requirements.
• Provide basic quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Collaborate with the sales team to achieve sales targets and contribute to the overall success of the organization.
• Maintain accurate records of customer interactions, sales activities, and follow-up actions.
• Stay up to date with industry trends, market conditions, and competitor activities to identify new business opportunities.

• Associate’s degree (or equivalent combination of education and experience).
• Minimum of 1 year of relevant work experience.
• Strong negotiation and persuasive skills to close deals and overcome objections.
• Excellent communication skills, both verbal and written, with the ability to effectively engage with customers.
• Self-motivated and target driven.
• Excellent customer service, organizational, and analytical skills.
• Ability to work independently as well as collaboratively in a team-oriented environment.
• Strong problem-solving skills and the ability to think creatively to find solutions for customers.
• Proficient in MS Office.

• Proven experience in inside sales or telemarketing.
• Bachelor’s degree in sales, marketing, or related field.
• Experience in data center industry.
• Experience with CRM management.

• Standard office environment.

• 10%

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to  If you are interested in applying or learning more about this role, please visit the company’s career page located on

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.