Senior Operations Manager - Distribution

Overview

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for.

Position Summary Standard Operations Position. Responsible for leading a safe, high performing operations team which may include multiple levels, functions, facilities, and/or commodities while driving the efficient use of resources. Establish a culture of process adherence and continuous improvement. Effectively lead and implement daily operations, cyclical processes and special projects. Set and achieve business area goals that align with corporate and business unit strategies, goals and objectives, as well as process and performance, customer satisfaction, and reliability metrics.

• Safety:
  Provide visible safety leadership and drive continuous improvements to achieve desired safety goals. Develop strategies to achieve safety plan results. Oversee and develop safety leaders to ensure a safety conscious work environment. Contribute to site safety performance improvement by holding workers, supervisors, and self-accountable for safety.
• Operational Effectiveness:
  Manage team performance through focus on operational efficiency metric trends across areas of responsibility. Ensure and reinforce the importance of process adherence and data integrity. Drive continuous improvement efforts to define and shape opportunities that drive customer satisfaction and reliability.
• Business Optimization & Strategy:
  Achieve safety, productivity, customer service, and reliability targets by conducting and implementing the strategic planning for area of responsibility. Develop and effectively manage organization budgets and business plans. Identify and implement process improvements. Ensure execution of plans/metrics.
• Talent Management:
  Establish workforce/development planning practices to build strong, competitive teams and effectively manage performance. Select, optimize, plan and direct the workforce used to provide safe, reliable, compliant operations, and ensure stakeholder satisfaction. Serve as primary contact for issue resolution involving labor relations.
• Relationship Management:
  Build and maintain effective internal relationships. Foster an environment of collaboration within own organization and across stakeholders. Design and develop solutions that meet customer/stakeholder needs. Remove obstacles and provide assistance to team members to improve project and work performance.
• Regulatory & Compliance:
  Manage and guide the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards. Ensure crews are qualified to perform work responsibilities. Establish, monitor, and track processes to ensure regulatory compliance.

• Seven or more years in design, construction, operations or maintenance of utility systems/power generation plants or related industries/fields.
• Bachelor s Degree or equivalent combination of education and experience.
• Three years supervisory experience.
• Demonstrated expertise in business area standards, procedures, and applicable government/environmental regulations.
• Knowledge of and demonstrated ability to administer/work within union labor agreements.
• Operational knowledge of work and asset management and analytical/reporting applications.
• Ability to effectively communicate and lead company and business area strategies and objectives.
• Proven results at setting, driving performance and operational metrics and achieving process adherence.
• Will be required to be on call for escalated operations and emergencies.

• Completion of an approved apprentice program in an appropriately related craft
• Demonstrated understanding of utility finance, capital and O&M

As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers…