Patient Account Coordinator​/Biller

Future Opening:
Patient Account Coordinator/Biller

Please note, this is not a remote position

Ensures the timely collection of payments from patients and insurers through accurate billing, collections and appeals processes.

• Proactively prepares patient appointments with updated insurance, PA’s, referrals, credits, balance due and any other information that is necessary for front desk, CAs and doctors to know for each appointment.
• Reviews patient charges for accuracy and completeness (e.g., ICD
  10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.
• Submits accurate and timely insurance claims.
• Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.
• Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.
• Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.
• Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.
• May provide back-up support to Front Desk team, as needed.

• Strong customer service skills with a friendly attitude.
• Experience working in a medical office setting.
• Proficiency in using computers.
• Knowledge of medical insurance.
• Education and credentials as listed below.

• Full time
• PTO
• Holidays
• Free chiropractic/physical therapy
• Short-term/long-term disability
• Life insurance
• Uniforms
• Simple IRA
• Schedule:
  
  Mon-Fri 8:30am-5pm

Education: High school or equivalent

Experience:

• Customer Service (Required)
• Insurance knowledge (Preferred)
• Medical Office experience (Required)

Work Location: In Person

Edina, MN. Some travel to St Paul location may be needed.

Compensation: $17.85 - $24.15 per hour

CHIROPRACTIC CARE AT IOC – Our reputation and success are built on an integrative and complete treatment approach, combining traditional chiropractic care (utilizing the Gonstead Method of chiropractic).

WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS.

• Extremity Joint Pain
• Arthritis – Degenerative Joint Disease
• Chronic Pain Syndromes
• Headaches – Migraines & Tensions
• Whiplash
• Sports Injuries
• Neck Pain
• Frozen Shoulder
• Hip Pain – Bursitis
• Muscle Strains, Pulled Hamstrings
• Sprained Ankles
• Rotator Cuff Tendonitis and Tears
• Tennis Elbow
• And many other Orthopedic conditions, injuries.