Resident Services Coordinator; Village at Lakeview

Resident Services Coordinator (Village at Lakeview) Job Description

Posted Thursday, March 5, 2026 at 5:00 AM

Winn Companies is seeking a dynamic, creative and self‑motivated Resident Services Coordinator to join our team at Village at Lakeview
, a 223‑unit residential community located in Edgewood, MD
. In this role, you will play a key role in enhancing the quality of life for our residents by developing, coordinating and implementing engaging programs and supportive services for families and children.

The pay range for this role is $22.00‑$24.00 per hour dependent on experience. The selected candidate will also adhere to the following schedule:
Monday through Friday from 8:00 AM to 5:00 PM.

• Welcome new residents, explain the program, and provide community resources, programs, and services upon move‑in.
• Plan and implement engaging after‑school programming and school‑preparedness activities.
• Facilitate and coordinate summer camp programming.
• Maintain knowledge of and ensure compliance with CACFP (Child and Adult Care Food Program) guidelines.
• Develop creative resident engagement initiatives and community‑building events.
• Conduct housekeeping education and home maintenance instruction sessions for residents.
• Identify resident needs and provide referrals to partnering agencies and community resources.
• Build and maintain relationships with local service providers, schools, and community organizations.
• Track participation, maintain reports, and ensure program documentation is completed accurately.
• Conduct monthly unit housekeeping inspection.
• Provide referrals between residents and local agencies.

• High school diploma or GED equivalent.
• Experience in resident services, social services, education, youth programming, or related field.
• Strong working knowledge of CACFP requirements.
• Experience facilitating after‑school programs and summer camps.
• Excellent organizational and communication skills.
• Self‑starter with the ability to work independently and bring creative ideas to life.
• Ability to build positive relationships with residents of diverse backgrounds.
• Proficient in basic computer skills and reporting.

• 1-3 years of customer service and administrative experience.
• Prior experience in Social Work, Education, Human Services or related field.

Regular full‑time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees);
  Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast‑paced, dynamic and rewarding workplace.

We offer multi‑faceted leadership and learning opportunities to support our team members’ career…