EMS Community Outreach Coordinator

Engage with us for your next career opportunity. Right Here.

Regular

0

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

We invest in you — personally and professionally.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

The position of EMS Community Outreach Coordinator is primarily relationship-building with administrative duties that support our healthcare system and hospital-based clients in a concerted effort to improve the quality of services our hospitals provide. The primary function is to act as a front-line representative for the healthcare system as it relates to our regional community. This role will implement marketing, public relations, and contract maintenance plans for the Emergency Services division to assure continued customer satisfaction, market penetration and profitability.

The Outreach Coordinator will work with healthcare professionals and the community at large to bridge gaps and foster more meaningful relationships. This includes collaborating with:
Pre-hospital EMS professionals, physicians, nursing staff, fire departments, public safety officers, school districts, health departments, and community leaders. The coordinator will also collaborate with referral facilities like skilled nursing, assisted living and urgent care organizations as deemed necessary.

• Development, implementation and maintenance of a community paramedicine program in conjunction with outpatient services and community resources including but not limited to SEP, discharge planners and clinical outcomes staff.
• Create and implement an annual community outreach plan.

• Develop and collaborate with Hospital Administrators and Marketing/Public Relations to formulate a marketing and communications strategy and plan. Participate in the creation of targeted EMS marketing communications including: website development, brochures, newsletters, direct mail, print materials, and marketing blasts aimed at community entities and enhancing community awareness.
• Develop and implement outreach plan for establishing and maintaining interagency relationships and improving operational efficiency.
• Establish a frequent visit schedule to local fire department stations, ambulance agencies, referral facilities and/or facilities where patients are treated (e.g., local school districts, community leader groups) to facilitate strategic alliances.
• Determine appropriate networking opportunities through coordination of sponsor ships and community members to promote EMS services.
• Establish a calendar of events including EMS Week, health fairs, school-based events and award celebrations to market EMS services to the community.
• Collaborate within and outside the hospitals to develop best practices.
• Generate, support, and promote a culture of EMS customer-friendly environment by providing input and feedback to enhance service quality for internal and external customers.

• Assist the System Director of Emergency Services and Medical Directors with development, implementation and maintenance of policies, procedures, standards, protocols and clinical guidelines for departments of responsibility.
• Work with Legal services to draft and review independent contractor agreements for large outreach and educational events.

• Practice effective problem-solving and sound clinical and moral decision…