Medical Assistant Certified Registered

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zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, we have been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We are guided by our values of excellence, integrity, compassion, and teamwork, and our associates are the heart of everything we do.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules.
• Retirement savings with employer match.
• Tuition reimbursement and professional development opportunities.
• Wellness, mental health, and recognition programs.
• Career advancement through mentorship and internal mobility.

The Certified Medical Assistant provides clinical support to physicians and mid‑level providers, guides patients, and ensures compliance with OSHA/CLIA and HIPAA regulations. This highly visible position creates a positive impression with patients and visitors and supports patient flow throughout the department.

• Prepares patients for exam and acquires vital signs, weight, general history, and current medication list when required.
• Provides patient care and clinical support during exam, including needle removal, stimulator application, needle count, venipuncture, injections, and EKGs.
• Documents all clinical findings and patient responses, including history, medications, vital signs, weight, and testing results.
• Collects and provides completed laboratory/test findings, intake forms, physician referrals, diagnostic imaging, or cardiopulmonary test results to the provider.
• Provides instruction to patients under the direction of the provider.
• Registers patients and performs pre‑certification tasks, including insurance verification and pre‑authorization, and follows up on additional authorizations.
• Handles customer service and problem resolution, addresses routine patient problems and complaints, and escalates as needed.
• Schedules surgical, non‑surgical procedures, tests, therapy, referrals, and appointments, ensuring accuracy of data and communicating updates to staff and patients.
• Collects patient co‑pays, co‑insurance, and deductibles, maintains monthly/quarterly record statistics, and codes services for charge reconciliation.
• Coordinates multiple phone lines or InBasket communications, screens calls, receives information, and transfers calls to appropriate staff.
• Supports co‑workers with front‑desk coverage, answering phones, running errands, and transporting patients.
• Performs medical records tasks, including chart retrieval, storage, filing, scanning, and maintaining appropriate computer downtime procedures.
• Maintains adequate supplies in exam rooms and workstations, cleans and disinfects rooms, and reports equipment malfunctions.
• Performs other duties as assigned.

• High School Diploma or GED.
• Secretarial related courses.
• Graduate of an accredited medical assisting school.
• Successfully completed registration/certification exam.

• Medical terminology.
• Computer fluency/literacy.
• Communication skills (verbal and written).
• Maintain patient confidentiality.
• Organization and prioritization skills.

3 years related experience in a medical office setting, including customer service/receptionist/registration, scheduling, filing, telephone etiquette, patient billing, and computer service.

• Associate degree or certificate.
• Experience with electronic medical records software, e.g., EPIC.
• Proficiency in Microsoft Office Word, Excel, Outlook.

Non‑Exempt

Mid‑Senior level

Full‑time

Health Care Provider

Hospitals and Health Care