Medical Assistant Certified​/Registered Cancer institute Radiation Therapy

Medical Assistant Certified/Registered Cancer Institute Radiation Therapy

St. Elizabeth Healthcare is seeking a Medical Assistant Certified/Registered Cancer Institute Radiation Therapy professional. The role supports clinical care within the radiation therapy department and allows you to contribute to comprehensive cancer treatment.

Job Type: Regular

Schedule: 40 hours per week

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care. For more than 160 years, we have served communities across Kentucky, Indiana, and Ohio, guided by values of excellence, integrity, compassion, and teamwork.

• Competitive pay and comprehensive health coverage within the first 30 days
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

The Certified Medical Assistant provides clinical support to physicians and mid-level providers, ensuring compliance with OSHA/CLIA and HIPAA regulations. The position requires creating a positive impression with patients, families, and visitors.

Responsibilities include:

• Patient registration and scheduling
• Patient billing and pre‑certification (collecting insurance information, co‑pays, or bill payments)
• Medical records retrieval, release, or collection
• Data entry and routine problem resolution
• Assistance with patient flow coordination and follow‑up with appropriate staff
• Delivery of customer‑focused service and patient instruction under provider direction

• Prepare patients for exams; acquire vital signs, weight, general history, and medication list when required
• Provide patient care and clinical support during exams, including needle removal, stimulator application, needle count, venipuncture, injections, and EKGs
• Document all clinical findings and patient responses, including history, medications, vital signs, weight, and testing results
• Collect and provide completed laboratory/test findings, intake forms, physician referral information, diagnostic imaging, or cardiopulmonary test results to the provider when available
• Provide instruction to patients under the provider’s direction

Provide courteous, respectful, and helpful service via office, phone, and email. Manage patient registration (check‑in and check‑out), obtain insurance information and signatures, obtain pre‑certification or consent, monitor additional pre‑authorizations, and if necessary, collect co‑pay/co‑insurance/deductible. Handle phone calls, messages, and compliance with privacy regulations (HIPAA).

Resolve routine patient problems and complaints promptly, handle conflicts constructively, and initiate follow‑up with appropriate staff.

Schedule surgical/non‑surgical procedures, tests, therapy, referrals, and appointments, ensuring accuracy of data in the scheduling system. Communicate schedule updates, cancellations, changes, and delays to staff and patients.

Complete or assure completion of the registration process, facilitate revenue enhancement through insurance verification, pre‑authorization, and verification of medical necessity. Obtain treatment authorization(s), collect co‑pays and co‑insurance, enter patient charges, maintain monthly/quarterly records, and code services/procedures for charge reconciliation.

Coordinate multiple phone lines and Inbox communications, take messages, screen calls, receive information, and transfer calls. Relay messages to staff to facilitate communication and assure quality of care. Support coworkers with front‑desk coverage, answering phones, running errands, and transporting patients. Coordinate translation arrangements when needed.

Perform medical record tasks timely and accurately: chart retrieval, storage, filing, and scanning. Maintain appropriate computer downtime…