Library Assistant; Library Assistant II

Title: Library Assistant (Library Assistant II)

Salary: 37,000.00

Contract Term Length: 12 Months

Standard

Hours:

37.5

Work Location: On-Site

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus

Location:

Gateway Edgewood Campus

Department: Library Services

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity, including:

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Performs a variety of clerical library and Information Commons work related to such activities as collection maintenance on assigned campus, assisting patrons/students with a variety of questions for the library and Information Commons in various modalities.

• Provide embedded librarian services.
• Serves as a first point of contact while also providing excellent customer service, sharing accurate information with students, staff, faculty and the community for the Information Commons.
• Assist and instruct patrons in using and learning to independently access library databases and online library catalogs
• Supports students with computer access and other general library questions.
• Documents services provided to the Gateway community by correctly completing Information Commons and Library Tickets
• Library collection maintenance activities including orderly maintenance of shelves, as directed
• Keeping the Information Commons desk area organized and uncluttered, maintaining a comfortable and safe working environment.
• Completing secondary tasks as assigned by department heads or supervisor.
• Other duties as assigned.

• Associate's degree or equivalent and 1-3 years of experience
• Experience working at a customer service/information desk.
• Experience working in libraries and using library databases
• Must be able to work independently.
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

• Previous experience in a community college setting

• Knowledge of library databases, online catalogs, and Microsoft Office.
• Ability to work independently and manage multiple priorities.
• Teaching patrons/students to use resources effectively.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.