Appliance & Refrigeration Repair Tech

Overview

Appliance and Refrigeration Repair Technician

You are a problem-solver who diagnoses and repairs appliances, enjoys fixing things, helping homeowners, and driving to customer homes daily.

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

• Great hourly rates – $22 - $26 / hourly base rate, depending on experience, certification and location.
• Benefits – Comprehensive medical, dental, and vision benefits with an employer-paid health care subsidy for dependent tier medical plan enrollment. Eligible employees may receive up to $4,000 annually towards the cost of dependent tier health coverage, prorated throughout the plan year.
• 401k match – Employer match on before-tax contributions, 100% on the first 3% of salary.
• More ways to earn – Performance bonuses and sales incentives throughout the year.
• Year-round work – Sears cross-trains techs and keeps them busy year round.
• Expert training – Best in class training program with Sears Technical Institute.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow.
• Career advancement – Many ways to advance and cross-train; our average tenure is >12 years!
• Tools Provided – Company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Job responsibilities:

• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements:

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written;
  Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

• Years
  
  Experience:
  
  1 - 2 Years Experience
• Travel Requirements:
  Road Warrior (75% or more)
• Country:
  United States
• Work-In City:
  Boyceville
• Work-In State: WI
• Work-In Postal Code: 54725

• Business:
  Sears Home Services - In Home
• Job Function:
  Repair/Installation
• Employment Category:
  Regular, Full-time
• Compensation Range: N/A
• Additional Compensation Explanation: N/A
• EEO/EOE Footer:
  Equal Opportunity Employer / Disability / Vet.
• Posting Tags: #Repair Technician
• Company Brand:
  Sears Home Services
• Location City:
  Eden Prairie