Experienced Commercial Door Technician

Overview

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician to join our team. We are considering applicants with at least 4+ years of door industry experience!

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage systems, and access control.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions to door-related problems.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently and communicate cost-effective solutions to customers.
• Perform quality checks on installations and repairs to ensure they meet the company’s high standards.

• Excellent mechanical and technical skills.
• Physically able to move items weighing 50 lbs. or more.
• Ability to lift and bend, climb ladders up to 20 feet, work on knees for extended periods, and proficient with power tools.
• Interpersonal skills to relate to customers and solve issues.
• Excellent communication and collaboration skills.
• Strong problem-solving and troubleshooting abilities.
• Ability to relay information in a fast-paced environment and be persuasive with customers when necessary.
• Attention to detail and commitment to quality workmanship.
• Reliable and self-motivated.
• High school diploma or equivalent.
• 4+ years’ experience in the commercial door service industry.
• AAADM certification a plus.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in reading tape measures and calculations involving fractions for precise measurements.
• Knowledge of safety regulations and adherence to safety protocols.
• Ability to use computers.

• Full-time shifts are available between 7:00 AM - 5:30 PM, Monday through Friday; overtime and on-call hours may be required.
• Ongoing training provided as you grow with Vortex.
• Fast-paced, results-oriented work environment.
• Company vehicle provided; valid driver s license required.
• Must pass Drug test, background check, and motor vehicle check.

• Industry-best training in a state-of-the-art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Opportunity for growth with multiple levels of career advancement.
• Continued learning classes on manual doors and dock equipment; options for industry certifications.
• Training on hollow metal doors, frames, and hardware.
• Strong safety culture and positive work environment.
• Recognitions and rewards.
• Comprehensive pay, health benefits, 401K match, 8 company-paid holidays, and vacation/sick program.
• Company-provided uniform, tools, and annual boot allowance.
• Use of company-provided vehicle to conduct customer service visits.