Assistant Store Manager

Assistant Store Manager

Location:

Eden Prairie, MN

USD $17.00 - $24.50 per hour.

The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. Responsibilities include coaching team members, maintaining visual and operational standards, and implementing strategies to achieve sales and productivity goals.

• Directly report to the Store Manager and lead a dynamic team of Shift Leads and Sales Associates.
• Embodiment and promotion of Miniso's mission and core values.
• Support smooth store operations: deliver exceptional customer service, maintain merchandising standards, adhere to operational procedures, and drive sales performance.
• Engage customers with membership program, promote sign-ups, and build loyalty.
• Mentor trainee associates, achieve sales targets, and drive business growth.
• Manage inventory levels, process shipments, handle damages and returns, and manage supplies.
• Assist in recruitment, training, staffing, and retention.
• Handle administrative tasks: staff scheduling, inventory management, and compliance with handbook guidelines.
• Ensure visual merchandising standards and provide feedback to the Store Manager.
• Deliver constructive feedback, fostering a culture of growth and continuous improvement.
• Collaborate with Loss Prevention to address shrinkage in alignment with company policies.
• Achieve sales targets by training, motivating, mentoring, and offering constructive feedback to the sales team.
• Manage cash handling tasks and maintain a safe environment for associates and customers.
• Work a flexible schedule, including nights, weekends, and holidays.

• Proven experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to relocate or manage additional stores based on business needs.
• Travel between locations required.
• High school diploma or equivalent; associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees preferred.
• 1+ years of experience in retail management with a strong track record of leading teams.