Invoicing Specialist

Job Title:

Invoicing Specialist

Job Description

We are seeking an Invoicing Specialist who will be responsible for responding to invoice inquiries and managing statement requests for our customers. The role involves working within customer portals and invoicing software, primarily Coupa and SAP.

Responsibilities

+ Respond to invoice inquiries and manage statement requests for customers.

+ Work within customer portals and invoicing software, including Coupa and SAP.

+ Expedite the resolution of unpaid customer accounts to minimize receivables while maintaining customer goodwill.

+ Coordinate the resolution of customer disputes with internal departments and customer contacts.

+ Work directly with customers to analyze account history.

+ Collaborate with internal teams to analyze and resolve customer issues, focusing on root causes.

+ Contact customers when new orders are on hold to resolve disputes and expedite payments.

+ Participate in the credit approval process as needed.

+ Respond promptly to customer requests via phone and email, including processing credit card payments and requesting customer master updates.

+ Identify and escalate accounts that require demand letters or third-party collection agency handling.

Essential Skills

+ 6+ months of experience in Accounts Receivable, Invoicing, Collections, or Billing.

+ Proficiency in handling high volume workloads and comfort with weekly and monthly performance metrics.

+ Strong multitasking abilities.

Additional

Skills & Qualifications

+

Experience with Coupa or SAP is highly advantageous.

+ Customer service skills are essential and cannot be taught; candidates must possess these inherently.

+ Experience in the Manufacturing and/or Service industry is desirable but not mandatory.

Work Environment

Our team has fully transitioned to a new facility in Eden Prairie, MN, which was built specifically for our company's needs. We value work-life balance and offer flexibility, allowing employees to adjust their in-office days as necessary. Our culture is characterized by long tenures, with many employees remaining with the company for decades. Our corporate headquarters houses a large Accounting & Finance team and recently implemented SAP S4

HANA. The work environment is friendly and supportive, with a focus on collaboration. Currently, the team works in the office two days a week, typically on Tuesdays and Thursdays, with the option to work fully in-office if preferred. This schedule may change to three days in the office in the future, although no specific timeline has been established.

Job Type & Location

This is a Contract position based out of Eden Prairie, MN.

Pay and Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Eden Prairie,MN.

Final date to receive applications

This position is anticipated to close on Mar 17, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a Clearly Rated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarter (%20astoncarter)  for other accommodation options.