Contract Specialist

Overview

At Starkey, we are in the business of connecting people and changing lives. As a world leader in the manufacturing and delivering of advanced hearing solutions, we go to work each day to ensure every person on the planet has the opportunity to hear their very best. Founded in 1967, Starkey is known for its innovative design, development and distribution of comprehensive digital hearing systems.

Headquartered in Eden Prairie, Minnesota, Starkey has more than 5,000 employees globally, operates 29+ facilities and does business in more than 100 markets worldwide. Here’s a video about the people behind Starkey’s groundbreaking innovation:

This position is responsible for supporting the Government Services department in the areas of contract administration and operations. Responsibilities include, but are not limited to, managing multiple contract refresh submissions, overseeing the execution of annual contract deliverables, relationship building with DLC personnel and supporting internal operations. In addition, they are responsible for upholding the values and culture of the department through positivity and teamwork.

The ability to hold themselves and others across the company responsible for meeting deadlines is essential to being successful in this position.

• Manage and execute formal submissions for 2 active VA contracts; including 6 month refreshes and all ongoing deliverables
• Serve as owner of Microsoft Planner to manage all contract deliverables
• Manage subject matter expert assignments and updates across the company
• Ensure deliverable guidelines are updated with any contract modifications as needed
• Assign due dates as appropriate for each submission (March 1, September
  1)
• Hold self and cross-functional team members accountable for completion of deliverables
• Review, refine, and compile all deliverables for submission to the VA contracting officers
• Manage annual contract deliverables for both VA contracts owned specifically by the person in this position
• Maintain Starkey’s entity registration with System for Award management (SAM)
• Coordinate with leadership to write Starkey’s response to annual CPARS evaluation
• Manage assignment, completion, and record-keeping of designated Starkey employees for multiple TMS trainings
• Partner with Human Resources on the assignment, completion, and record-keeping of designated Starkey employees for required Ethics trainings
• Maintain and communicate Contractor Points of Contact with the VA Contracting Officer
• Ensure Starkey’s Certificate of Liability Insurance is current and shared with the Sales Team
• Ensure all contract requirements are being met and address concerns immediately with appropriate departments to maintain compliance
• Serve as a primary liaison with contracting representatives at DLC to ensure compliance with contract specifications
• Actively connect with our VA contracting officer to maintain a healthy working relationship
• Quickly respond to all communication from DLC in a professional and accurate manner
• Act as an internal resource to other departments when the Government perspective is needed
• Initiate improvements to internal processes and procedures to enhance Government Services business
• Provide support to your team, department, internal and external customers by emulating the ‘1st, self-second’ mentality
• Proactively acquire new knowledge and skills through company training and resources
• Other duties/responsibilities as assigned

Minimum Education, Certification and Experience Requirements

• Education (i.e. 4-year college degree, license, certification)

• High School diploma or equivalent required

• Experience (i.e. years of work experience related to the job)

• 3 years technical administrative, project, or contract management experience preferred

Ability to comprehend technical product knowledge

• Strong computer foundation with ability to multi-task between numerous applications

o Microsoft Office (not limited to Outlook, Teams, Excel, PowerPoint, Planner, Word, One Drive)

o Power Bi, Salesforce, Oracle

• Professionalism in appearance, demeanor, and communication
• Ab…