Project Coordinator
Listed on 2026-01-25
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Business
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Customer Service/HelpDesk
Join to apply for the Project Coordinator role at Apex
At Apex International
, we pride ourselves on being a high‑quality manufacturer of over‑the‑counter personal care, and household products. We create collaborative partnerships with customers ranging from global Fortune 100 companies to entrepreneurial start‑ups.
We are currently seeking a Project Coordinator to join our team based out of our Eden Prairie, MN location. This role will help us enhance our marketing capabilities to support the commercial team and effectively continue to build brand awareness.
Job Duties And Responsibilities- Provide coordination and support for key processes needed to ensure the successful integration of new customers, products and projects into Apex
- New Product Introduction (NPI) PM Champion. Coordinate PM activities by following standard work (documented processes) for successful new product launches and to continuously sustain products on the market. Support all New Product Introduction activities that require PM coordination.
- Learn and utilize all onboarding tools and ensure use of processes for onboarding new projects with new and existing customers which includes tracking progress in pilot and launch to launch calendar w/ PM assistance
- Ensure that project parameters, set‑ups and pricing are input into the Apex system for new items in a timely and accurate manner.
- Set‑up product requirements for all new products
- Coordinate seamless hand‑off to Supply Chain during transition between project on‑boarding and order entry/fulfillment
- Assist in the execution of product obsolescence (when required) in APEX systems
- Effectively add value and manage customer expectations throughout all project processes
- Coordinate with the customer specific PM to ensure that all new customer information is obtained and provided to relevant functional teams
- Coordinate the fulfillment of customer artwork with procurement and quality departments.
- Communicate with customer contacts to organize receipt and shipping of product samples
- Determine ways of improving the customer experience by providing and collecting feedback between team members and with customer
- Ensure customer satisfaction by intentionally providing consistent follow‑through and determining ways to improve tools and processes
- Manage changes, as needed, in specifications required by customer through Apex change control process
- Coordinate with PM and Supply Chain resources to track components and raw materials for pilot and launches
- Understand and maintain a culture of continuous improvement within the Project Mgmt group
- Implement and maintain standards and processes that eliminate waste throughout the department
- Apply and utilize continuous process improvement
- Institutionalize 5‑S in all aspects of the department (Sort, Straighten, Shine, Standardize and Sustain)
- Perform other assigned projects that promote customer intimacy and sales growth
This position requires a minimum of 1 year of documented success in a fast‑paced, variable project‑oriented environment. Some customer service experience would be very helpful. Consumer packaged goods and/or manufacturing industry experience is a plus.
Knowledge RequirementsThis position requires experience working in cross‑functional teams. Great communication and organizational skills are required for success at this position. Strong follow‑through, ability to prioritize and detail orientation are essential. Requires knowledge normally acquired through 4 years of college resulting in a bachelor's degree in a related field or equivalent experience.
Licenses and CertificationsNone
Work DemandsThis position will require moderate work hours beyond the normal workday based on the demands of the business cycle, customer volume of business, and specific sales efforts underway. It has a high demand for tight deadlines and immediacy in providing solutions and answers. Confidentiality with proprietary customer information and strategic plans is critical. This position will experience moderate interruption in workflow.
Overnight and day travel may be required occasionally.
This position usually works an 8‑hour shift during the period of…
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