Care Team Manager - Frank St

Care Team Manager - Frank St

Beacon Specialized Living (BSLS) is a national private‑equity backed behavioral health company that provides residential‑based services and supports to children and adults with intellectual and developmental disabilities, severe mental illness, autism, and high‑acuity behaviors. All activities related to this position must be delivered in compliance with company policies, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies.

Employees are expected to align with the organization’s “I CARE” core values:
Integrity, Compassion, Advocacy, Respect, and Excellence.

• Always be compliant with all company and regulatory policies and procedures.
• Operate assigned home(s) in a manner that will ensure company goals including meeting or exceeding home budgets and clinical effectiveness set by the company and/or customers.
• Supports and supervises assigned DSPs, ensuring each has the training and skills to provide high‑quality care.
• Maintains assigned home(s) and ensures good working order of all related systems, facilities, and furnishings.
• Assign repairs and maintenance duties to staff when possible. Contact the Beacon maintenance department or direct supervisor to address facility maintenance issues.
• Assists direct supervisor with contracting for approved services, and directly evaluates performance of contractors providing needed services.
• Responsible for maintaining cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
• Communicate daily with direct supervisor.
• Manage on‑call responsibilities. Reports on‑call hours to direct supervisor as needed.
• Responsible for reviewing or sending direct supervisor important topics for monthly home meetings.
• Responsible for preparing the meeting room and scheduling staff for meetings.
• Build positive relationships with referral sources, government and licensing agencies, and assist in coordinating admissions for individuals served, as needed.
• Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
• Always maintain professional conduct and ensure the same from the home staff when on duty.
• Perform other duties that may be assigned or established by the company.

• Contact direct supervisor if a regulatory agency, adult protective services, investigating body, or police arrives at the home.
• Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval.
• Ensure incident report actions, corrective action plans (CAP), and plans of correction (POC) are implemented accurately and timely.
• Assist direct supervisor with annual documentation updates for individuals served.
• Ensure compliance with employee training and certifications to meet licensing standards and accrediting bodies.
• Communicate with state and local regulators openly and as a respected partner.

• Manage census, including leaves of absence for assigned homes, to meet budgeted revenue targets.
• Provide logs and documentation that support care provided.
• Manage payroll costs through recruitment, hiring, staff retention, scheduling practices, and monitoring trends.
• Manage home budget, petty cash, and individual funds; ensure timely and accurate financial reporting.
• Ensure time‑and‑attendance and payroll reporting is accurate.

• Inform supervisor of current and future staffing changes or shortages.
• Maintain employee scheduling and time worked to annual budget.
• Ensure open shifts are staffed and locate replacement staff as required.
• Oversee residential care functions, collaborate with HR to complete interviews, evaluations, separations, and training.
• Notify supervisor of personnel issues requiring monitoring, counseling, or feedback.
• Conduct on‑site training for DSPs and develop support teams.
• Notify…