Store Manager, Retail & Store Manager

Northern Tier BU – Region 03 – Market 04:
2920 Craig Road, Eau Claire, Wisconsin 54701
Shift Availability:
Flexible Availability

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience performing essential duties and responsibilities described below.
• Ability to supervise and train employees for equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job descriptions.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use a computer and acquire necessary computer skills for site usage, including analysis of reports, inventory control, cash control, and counseling notices.
• Valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Perform other duties as assigned or delegated by supervisor.

• Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
• Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and well kept per company standards.
• Maintain a professional and supportive image among subordinates and supervisors.
• Schedule employees within company guidelines to maximize customer service and maintain site image.
• Employ non‑discriminatory management skills in hiring, training, counseling, motivating, and separating employees.

• Develop positive and professional relationships with all suppliers.
• Resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.

• Prepare ongoing and timely performance appraisals in writing for all employees, providing performance‑based feedback.
• Train all employees on customer service, site image, and marketing execution to meet company standards.
• Train all employees on safety procedures and promote safety awareness.

• Ensure that all employees receive proper communication in a timely manner.
• Establish periodic ongoing communication meetings with all site employees and the Market Manager.

• Evaluate and develop specific action plans to address the needs of the site and achieve desired objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure that all required and requested reports are completed accurately and on time.
• Ensure that all merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment‑related posters and signs are easily accessible to all employees.

• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analysis necessary to maximize sales and net profits.

• Approximately all work is indoors, but occasional outside work required (cleaning parking lots, gas pumps, taking out garbage, etc.).
• Exposure to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk‑in cooler and/or freezer.
• Exposure to occasional noise.
• Work with minimum direction and supervision.
• Always work as an effective manager, supervisor, and leader.

THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

NOTE:

This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans With Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws if it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.

Mid‑Senior level

Full‑time

Sales and Business Development

Retail

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