Internship - Infrastructure Platforms Administration

Position Summary

The Infrastructure Platforms Administration Intern will assist in the day-to-day administration; support and ongoing enhancement of Menard, Inc.’s servers. The Intern must be able to work in a secure, mission-critical production-computing environment.

The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.

The schedule is flexible and we work with your school schedule!

• Profit Sharing & Team Member Discount
• Highly collaborative work environment
• Monday – Friday work week
• On campus coffee shop/cafeteria with live music!

• Server Maintenance:
  • Investigate, resolve, and document any problems
  • Install new patches/upgrades in development and test systems as needed
• New Systems:
  • Support server hardware and software, including Windows and Linux/Unix based servers and server applications both physical and in a virtualization environment.
  • Support tablet and desktop PC software deployments.
  • Support high availability solutions through clustering.
  • Work with cloud based solutions.
  • Support storage using a SAN.
  • Research solutions, develop operational programs & scripts, and implement the final solution after approval
  • Test and configure updates for mobile devices
  • Certifying new mobile and desktop devices
  • Testing new versions of operating systems
• Other:
  • Monitor ticket volume and troubleshoot issue or communicate with team on getting issues resolved
  • Communicate and troubleshoot with other teams on any issues they are having
  • Create and update process documentation

POSITION REQUIREMENTS:

• Actively enrolled in a college/university, pursuing a Bachelor’s or Associate’s degree in a Computer Science or Networking related field OR Equivalent work experience
• Excellent design and analytical skills
• Ability to remain calm and courteous in demanding situations
• Ability to successfully negotiate with vendors to provide service to the corporation
• Ability to manage multiple priorities
• Ability to work independently, as well as, cooperate with others in team efforts
• Some proficiency/experience with the following:
  • Windows,
  • UNIX/Linux based servers
  • Networking protocols and client connectivity
  • Server applications (web servers, database software, and general file and print services.) and hardware
  • Enterprise monitoring, management, and backup solutions
• May be required to work overtime, including weekends and holidays
• Must be able to work in Eau Claire, WI for the duration of the internship, no remote work available
• Candidates must be eligible to work in the United States without sponsorship.