Digital Experience Intern

Corporate Center, 200 Riverfront Terrace, Eau Claire, Wisconsin, United States of America

Posted Wednesday, February 18, 2026 at 7:00 AM

Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership. Perhaps Royal is the change you’re looking for. Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

Is this you? If so, let us know by submitting an application!

Are you passionate about digital innovation, data insights, and creating seamless online experiences? Become a Digital Experience Intern at Royal Credit Union! In this role, you’ll support digital product optimization, enhance our chatbot and communication tools, and help elevate the Member journey through meaningful analytics and user ‑ focused improvements.

All applicants must be located in the Chippewa Valley Area & include a resume, cover letter, transcript and their anticipated graduation date when applying. If selected for the internship, you must be able to commit to the full 12 months and be enrolled at a university or technical college throughout the length of the internship. Must be able to work onsite at the Royal Credit Union Corporate Center in Eau Claire, WI, throughout the school year and during breaks.

Why Royal?

• Member and Community Focused:
  We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment:
  Join a collaborative, values‑driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth:
  We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment:
  We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement:
  Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

The Digital Experience intern will provide overall support to the Digital Experience team by assisting with data analytics, digital products and user experience, and communication management.

What’s It Like Being an Intern at Royal Credit Union? Watch Here !

Our Commitment To You:

• Compensation: $19.56 - 21.91 per hour (candidates with significant related experience may be higher)

Intern Responsibilities Include, But Are Not Limited To:

• Support chatbot improvements by analyzing interaction data and expanding its knowledge base.
• Assist with digital communications, including email development and drip campaigns.
• Contribute to digital product enhancement through market research, journey mapping, and performance metric analysis.
• Help evaluate and optimize digital tools, services, and Member experiences.
• Provide general digital support to the team while meeting assigned goals and adhering to required compliance procedures.

What Makes You A Great Fit:

• Enrolled at a University throughout the length of the internship, pursuing a degree in Marketing, Digital Marketing Technology, Information Communication Technology, or other related field
• Foundational understanding of HTML, CSS, digital marketing tools, CRM systems, and marketing automation platforms, with readiness to apply these in email creation and digital experience work
• Strong critical‑thinking skills with the ability to analyze performance metrics, evaluate digital experiences, and identify meaningful opportunities for optimization.
• Excellent written and interpersonal communication skills, including the ability to contribute effectively to team projects and share insights across the department.
• Capable of managing multiple tasks, meeting deadlines in a high‑volume environment, and maintaining strong attention to detail.
• Demonstrated ability to learn quickly, work independently, embrace new technologies,…