Registration Rep-Supplemental​/PRN-Eau Claire

Overview

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. The organization is dedicated to patients and to employees, offering competitive compensation and comprehensive benefits, continuing education, and advancement opportunities to build a long, successful career with Mayo Clinic.

The Registration Representative is responsible for the accurate check-in/admissions/registration of incoming patients in the hospital or ED setting. Responsibilities may involve in-person, phone, or virtual registrations. This includes verification of patient demographic information, collection of insurance data, identification and/or creation of appropriate accounts, obtaining patient signatures and providing required forms or letters, acting as an ambassador, assisting patients with self-registration, and collecting indicated co-payments and/or share of cost.

The Registration Representative must ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. May assist patients with hospital presumptive eligibility or Medicaid applications. In-person registration requires the ability to walk to patients’ locations throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.

• High School Diploma or GED and 2+ years of relevant experience required OR Bachelor’s degree required
• Ability to read and communicate effectively. Basic computer/keyboarding skills, intermediate mathematical competency. Good written and verbal communication skills. Knowledge of proper phone etiquette and phone handling skills. Position requires good communication skills. Prior desk, appointment, or secretarial experience and a working knowledge of scheduling systems and procedures are preferred. Incumbents must have the ability to interact professionally with individuals from diverse backgrounds and maintain working knowledge of systems and processes related to patient registration and scheduling activities.
  
  Experience in using an Epic RC/EMR system is preferred. HFMA Certification preferred.
• This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

• Exemption Status:
  Nonexempt
• Compensation Detail: $20.92 - $27.18 per hour
• Benefits Eligible:
  No
• Schedule:
  
  Part Time
• Hours/Pay Period:
  Supplemental/PRN
• Schedule Details:
  Employee expected to work at least 8 hours per pay period. 12-hour shifts. Hours are 6a-6p, 8a-8p, and/or 10a-10p. May be asked to cover shifts at our Osseo location as needed. May qualify for shift differential.
• Weekend
  
  Schedule:
  
  May be asked to work weekends or holidays based on need. May qualify for shift differential.
• International Assignment:
  No
• Site
  
  Description:
  
  Mayo Clinic locations including Phoenix/Scottsdale, AZ;
  Jacksonville, FL;
  Rochester, MN; and Mayo Clinic Health System campuses, plus international locations. Each Mayo Clinic campus offers a unique work environment. Learn more about what each location has to offer.
• Equal Opportunity:
  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify.
• Recruiter:
  Ronnie Bartz